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Part-time Temporary Child Witness Counsellor

July 2019 – July 4, 2020 (or upon return of the incumbent)

Summary

The Child Witness Counsellor is responsible for providing group services to children & their mothers as they begin to heal from the effects of witnessing woman abuse.  Support include, but are not limited to, early intervention with children witnessing woman abuse, providing a safe environment to discuss the violence they have experienced & support in healing through individual & group counseling.  The CWC delivers services which:  provide early intervention with child witnesses of woman abuse; provide women & children with a safe place to discuss the violence they have experienced; support children to begin to heal from the effects of witnessing woman abuse by understanding that violence is not their fault, nor their responsibility; provide women with the tools for understanding how witnessing violence impacts on their children’s behavior; & comply with the policies and procedures of WH. 

Requirements

  • University degree or college diploma in social sciences, with an emphasis on child studies or early childhood education, and one year experience in the field of family violence and/or child witnessing of abuse
  • Knowledge of Windows-based computer software
  • Proven experience in public speaking presentations & ability to communicate societal impact of VAW to public
  • Experience in planning and delivering programs to children of various ages
  • Experience in assisting with the development of parental skills in the area of child management
  • Experience in group facilitation
  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
  • Ability to perform with minimal day to day supervision
  • Demonstrated willingness to be flexible and adaptable to changing priorities
  • Willingness to work shift work/flexible hours
  • Willingness to learn new skills and adapt to a changing environment
  • Proven ability to work individually, collaboratively, and effectively within a team environment
  • Demonstrated complex problem solving abilities
  • Excellent interpersonal skills
  • Proven conflict resolution skills
  • Proven organizational skills
  • Ability to manage multiple projects in a busy environment with accuracy and efficiency
  • Excellent written and verbal communication skills
  • Ability to maintain an impartial and non-judgmental attitude
  • Understanding of child trauma issues and child development issues
  • Relevant knowledge of community resources to assist sexually assaulted and abused women
  • Understanding of and experience in crisis response
  • Knowledge & integration of feminist perspective on political & social issues surrounding women’s issues, sexual assault, rape, and violence against women
  • Thorough knowledge of violence against women and its’ impact on children
  • Valid driver’s license, access to a car & two million liability insurance on vehicle
  • Valid first aid certification with CPR-C
  • Punctuality and consistency in attendance

Job Duties

Client Support

  • Provides mothers & children with a comprehensive assessment interview within 1 month of receiving a referral, including safety planning, where relevant
  • Advises mothers as to their waiting list position, or refers them to a more suitable resource, as applicable
  • Provides support and safety planning to children who have witnessed woman abuse
  • Assesses problem areas as they arise (social, emotional, and developmental), and makes appropriate referrals
  • Develops community contacts to enhance service
  • Provides support and information to mothers in the area of child management and development, as necessary
  • Liaises with teachers, guidance counselors, child psychologists, CAS & WH staff, where necessary, to ensure a comprehensive and appropriate delivery of service
  • Maintains & enhances personal awareness of new developments & issues in field of family violence & effects on children
  • Facilitates the development of individual support systems
  • Maintains appropriate documentation
  • Provides back-up in the Shelter, or other programs, as time permits

Group Facilitation

  • Provides professional group facilitation to community and shelter referred clients based on a thorough understanding of Women’s House counseling philosophy and procedures
  • Runs concurrent group model, where groups are held for children & mothers for approximately 10 – 12 weeks
  • Addresses issues including self esteem, anger, assertiveness, gender roles, problem solving & conflict resolution
  • Maintains appropriate documentation

Intake and Screening

  • Develops appropriate referral criteria & mechanisms with other VAW services, counseling agencies & children’s services
  • Addresses safety issues for mothers and children
  • Ensures the program offers a positive experience for children and their mothers
  • Provides a safe environment in which children are encouraged to learn to identify and express their feelings
  • Educates clients on abuse, conflict resolution & alternatives to abusive expressions of anger & other emotions, custody issues, parenting skills, self esteem & emotional & behavioral impacts on children witnessing abuse
  • Recommends & prepares co-facilitators who are knowledgeable of VAW & children witnessing woman abuse
  • Provides post-group follow up with children and mothers for up to three months
  • Maintains appropriate documentation

Community Networking, Planning, and Documentation

  • Liaises and coordinates with other community support agencies
  • Plans & implements a flexible & innovative program which serves woman & children from all backgrounds & needs, as they work through the impacts of abuse
  • Produces a thorough work plan for the program
  • Maintains effective & high quality reporting mechanisms, budgets & statistics as per MCSS & WH requirements
  • Reports on performance measures and data collection, and participates in ongoing evaluation of program
  • Assists in fundraising, promotional, and public education activities of Women’s House
  • Maintains an awareness regarding current issues relating to woman abuse, social justice, the status of women & children in society, anti-racism & anti-oppression & statistical & program information specific to WH services

Program Delivery

  • Engages in problem solving strategies with clients, peers, and the Sexual Assault Services and Outreach Manager
  • Works cooperatively and actively within a counseling team model of services
  • Works towards coordinated delivery for individual counseling & group facilitation service for community clients
  • Participates in the evaluation of services as required

Agency Wide

  • Attends staff meetings, staff training, and case review meetings, as required
  • Communicates program concerns directly to the Sexual Assault Services and Outreach Manager
  • Maintains a thorough knowledge of all agency programs, and liaises effectively with them
  • Follows all Women’s House policies and procedures

Supervision

  • Actively participates in regular supervision sessions with the Sexual Assault Services and Outreach Manager
  • Communicates concerns, issues &/or problems affecting job performance or program quality to the SASOM
  • Endeavors to deal effectively with job related stress, including assessing impacts of vicarious trauma, identifying need for time off &/or professional development
  • Performs other activities as directed by the Sexual Assault Services and Outreach Manager

Public Relations

  • Ensures the positive promotion of WH, its’ programs, and the image of people who are victims of violence
  • Communicates the role of the programs to others in the community, agencies, and individuals
  • Ensures that internal & external relationships contribute to the successful attainment of the goals of WH
  • Functions as a resource for community groups and individuals in the area of woman assault and family violence
  • Respects the confidentiality of all agency information

Health and Safety

  • Works in compliance with the OHSA & follows all health & safety policy and procedures
  • Takes reasonable precautions to ensure the health and safety of everyone who may be at risk
  • Identifies and corrects issues that can be addressed immediately
  • Cooperates with the Joint Health and Safety Committee, and assists inspectors in carrying out their duties
  • Elects JHSC representatives
  • Participates in hazard analysis
  • Reports to Managers anything at work that is likely to be unsafe or hazardous to the health & safety of staff or anyone else & any contravention of the OHSA
  • Reports every accident, injury, illness, or other occurrence arising in the course of, or in connection with work, that has caused injury to staff or another person
  • Participates in health and safety orientation, education, and training
  • Administers first aid & records treatment, including the circumstances of all incidents requiring first aid

Work Conditions

  • Works as part of the Outreach Team, in a unionized position
  • Works primarily at various locations within the community, and maintains an office at either the Shelter in Kincardine or the Outreach building in Owen Sound
  • Works days and evenings weekdays and weekends, with a requirement to flex time as needed to meet the needs of clients

Send resume to: Alana Eadie, aeadie@whsbg.on.ca

Women’s House Serving Bruce & Grey welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

Relief Counsellor on Duty

Send resume to: Alana Eadie, aeadie@whsbg.on.ca

Relief Counsellor – Shelter

Title: Counsellor on Duty

Reports To: Shelter Manager

Summary  

In keeping with WH Mission & Statement of Principles, the Counsellor on Duty is responsible for providing support, service, counselling, programming & appropriate & accurate documentation for clients in crisis, who access WH services through the domestic violence & sexual assault crisis & support telephone lines, emergency non-residential counselling, or the residential program.  Counsellors give information & support to women & their children in an effort to empower them to make their own choices & decisions.  Counsellors are responsible for maintaining the daily functioning of shelter routines & give information & support to women relative to life skills requirements in an effort to educate women & facilitate a positive communal living experience.

Requirements

  • Post secondary education consisting of a degree/diploma from a recognized institution in social work or related field &/or experience of 3 – 5 years of group  and individual counselling or crisis support work in a related field
    • Knowledge of Windows-based computer software
    • Experience in group facilitation
    • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
    • Ability to perform with minimal day to day supervision
    • Demonstrated willingness to be flexible and adaptable to changing priorities
    • Willingness to work shift work/flexible hours
    • Willingness to learn new skills and adapt to a changing environment
    • Proven ability to work individually, collaboratively, and effectively within a team environment
    • Demonstrated complex problem solving abilities
    • Excellent interpersonal skills
    • Proven conflict resolution skills
    • Proven organizational skills
    • Ability to manage multiple projects in a busy environment with accuracy and efficiency
    • Excellent written and verbal communication skills
    • Ability to maintain an impartial and non-judgmental attitude
    • Relevant knowledge of community resources to assist sexually assaulted and abused women
    • Understanding of and experience in crisis response
    • Knowledge & integration of feminist perspective on political & social issues surrounding women’s issues, sexual assault, rape & VAW
    • Valid first aid certification
    • Punctuality and consistency in attendance

Job Duties

Client Support

  • Provides crisis intervention for women & children experiencing family violence or a crisis situation, as well as crisis support & referrals for women who have experienced sexual assault, recent or past
  • Demonstrates a nonjudgmental attitude and empathetic manner
  • Models to clients and other staff, and abides by, the working etiquette for Women’s House
  • Answers three crisis lines, in addition to business telephone lines
  • Assesses suitability of WH services for prospective clients & makes referrals when services are not appropriate
  • Conducts intake interviews prior to admission
  • Assists women and children to adjust to Shelter routines and guidelines
  • Provides woman and children with relevant information, education, counseling, and support
  • Develops case plans in conjunction with the client and other staff
  • Assists women & children in locating & utilizing community resources
  • Develops and maintains contacts within the community to enhance Women’s House services
  • Assists women & children in prioritizing options, developing action plans & provides appropriate support & assistance in following through on their chosen options
  • Convenes regular meetings with residents, individually or in groups, to discuss communal living issues
  • Acts as an advocate for women and children clients
  • Deals effectively with emergencies and safety concerns, as needed
  • Assumes responsibility for the Shelter and its’ residents in the absence of other staff and the Shelter Manager
  • Uses appropriate judgment in difficult or emergency situations, and good use of the on-call management system
  • Participates in ongoing training & development in areas related to woman abuse & counselling, either self-directed or formal, as well as related topics, such as mental health, addictions, or coping strategies

Life Skills

  • Assists residents in planning nutritious and economical meals, matters of hygiene, and safety
  • Assists residents in learning new life skills, as needed (i.e.:  banking, cooking, household management, etc.)

Household Management

  • Provides supportive conversation to shelter residents in the context of their household responsibilities
  • Ensures the residence is maintained to a high standard of cleanliness and safety
  • Ensures that residents participate in residence maintenance
  • Assists residents with orientation and adjustment
  • Ensures residential bedrooms are cleaned and ready upon discharge
  • Assigns rooms to new clients, and provides for immediate needs
  • Assists clients with meal preparation, when possible
  • Prepares weekly needs lists appropriate to number of residents, including groceries, hygiene, cleaning, supplies
  • Organizes and maintains household supply items
  • Participates in house meetings with staff and residents to discuss and resolve problems or difficulties, as well as facilitate the division of tasks associated with communal living, and educate in the areas of abuse
  • Ensures the Shelter operates in a safe, effective, and respectful way for residents and volunteers

Property Management

  • Notifies Shelter Manager of maintenance or repairs and safety issues for building, appliances, and all other equipment and facilities pertinent to Shelter and agency operations
  • Ensures proper disposal of garbage & recycling, as well as maintenance work & household management tasks

Administration

  • Maintains accurate, appropriate records for clients and household needs
  • Contributes to, and maintains, pertinent resource materials, and researches internet for credible resources
  • Maintains appropriate documentation

Agency Wide

  • Partakes in staff and team meetings, committees, training, and other aspects of work environment
  • Communicates program concerns directly to Shelter Manager
  • Maintains thorough knowledge of agency programs, and liaises effectively with these programs
  • Follows all Women’s House policies and procedures

Supervision

  • Actively participates in regular supervision sessions with Shelter Manager
  • Communicates concerns, issues, and problems affecting job performance and program quality to the SM
  • Deals effectively with job related stress, including accessing need for time off and/or professional development
  • Assists with interviewing and training new staff, volunteers, students, and contract workers
  • Performs other duties as requested by the Shelter Manager

Public Relations

  • Participates in speaking engagements and group facilitation in the community
  • Responds to requests for information from the community
  • Ensures positive Women’s House promotion, its programs, and the image of those who are victims of violence
  • Communicates role of Women’s House programs in the community, agencies, or individuals
  • Ensures internal & external relationships contribute to the Women’s House mission and statement of principles
  • Functions as a resource for local community and individuals in family violence issues
  • Respects the confidentiality of all agency information

Health and Safety

  • Works in compliance with the OHSA & follows all health & safety policy & procedures
  • Takes reasonable precautions to ensure the health and safety of everyone who may be at risk
  • Identifies and corrects issues that can be addressed immediately
  • Cooperates with the Joint Health and Safety Committee, and assists inspectors in carrying out their duties
  • Elects JHSC representatives
  • Participates in hazard analysis
  • Reports to Managers anything that is likely to be unsafe or hazardous to health & safety of staff or anyone else, and any contravention of the Act or Regulations
  • Reports every accident, injury, illness, or other occurrence arising in the course of, or in connection with work, that has caused injury to staff or another person
  • Participates in health and safety orientation, education, and training
  • Administers first aid and records treatment, including the circumstances of all incidents requiring first aid

Work Conditions

  • Works as part of the Shelter Team, in a unionized position
  • Works primarily at the Shelter location in Kincardine
  • Works various twelve hour shifts Sunday through Saturday, including day shifts and overnight shifts

Send resume to: Alana Eadie, aeadie@whsbg.on.ca

Women’s House Serving Bruce & Grey welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.